Training/Development

Kuboff & Associates, Inc. Training & Development Philosophy

“Training is a process . . . not an event.  Education occurs in the classroom, skill development occurs in the showroom.  We have a proven track record in both.”

Training is not just an installation and a few good F&I seminars.  It is an ongoing commitment to the dealership to provide WHATEVER training is needed to assure the levels of success desired.  All of these programs are outstanding and generate great results from participants, but as effective as all of these programs are, we feel the most important ones are the ones that allow us to work directly with your people in the dealership, one on one, in real life situations.

We believe that it is important to provide consistency as well as variety when providing dealership training and development.

• There must be consistent representation providing the normal servicing of the dealerships on a weekly basis.
• When it comes to training for a group of unique and diverse dealerships selling different makes and models to different customers with different managers, sales, finance and service people, it is vitally important to provide a variety of qualified personnel who deliver the same message in different ways to different parts of the dealership.

Therefore, we use a team of experienced, RETAIL training and development professionals. They also provide the very finest seminar and one-on-one training in the industry. Kuboff & Associates not only bring their own years of experience to your dealership . . . they bring you the best insights from hundreds of other dealerships around the country.

MOST IMPORTANTLY, our goal in training and development is not to change the culture of the dealership group.  We work within your culture, get to know your management teams and work with them to reach the goals that you set.  Our mission is to be a positive force in building customer satisfaction and profitability within your parameters.

Finance and Insurance Training/Development

Menu & Compliance Training

Classroom Training  

• Comprehensive F & I Seminar, 4 days
  This training also includes an introduction to selling and compliance.

• Advance F & I Seminar, 2 days
  Menu selling and compliance are key ingredients of this training.

• Advanced F & I Sales Skills Series, 1 day
  Using a round table format, these sessions are in-depth, focused, and specific. 
  Topics include:
  Profit and CSI in a customer driven market place
  Product knowledge introduction and/or reviews
  Overcoming payment objections
  Objection-proofing your service contract presentation
  Objection-proofing your product presentation
  Menu presentation skills
  Latest compliance rules and regulations
  AFIP Certification Training Available
  
  
• In Store Development
  Implement Processes with Measurements and Monitoring

Sales Training/Development

Advantage Sales Process

• Salesman, Sales Manager & General Manager
• Proven Processes to Help You Outperform Your Marketplace
• Differentiate Yourself from the Competition

EasyCare Top Gun Academy

• Dealer, General Manager, Sales Manager